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Myfitsociety Refund Policy


MYFITSOCIETY 30 DAYS GET RESULTS GUARANTEE AND REFUND POLICY

This Guarantee and Refund Policy applies to your use of MYFITSOCIETY (the "Service") when directly purchased on the website available at https://myfitsociety.com (the "Website"). Please note that any features of the Service purchased through an app store or play store are subject to the refund policies of those platforms. For such purchases, you must contact the respective app store's support team directly.

By using the Service on any computer, mobile phone, tablet, or other device (collectively the "Device"), you confirm that you have read, understood, and agreed to be bound by this Guarantee and Refund Policy and any other applicable laws.

We reserve the right to change this Guarantee and Refund Policy at any time without prior notice. The revised Guarantee and Refund Policy will become effective immediately upon posting on the Website. Your continued use of the Service constitutes your acceptance of the updated Guarantee and Refund Policy. If you do not agree to this Guarantee and Refund Policy, please refrain from using the Service.


1. Purchase and Payment Methods

1.1 Purchase: Through the Website, you may purchase access to paid content ("Content") within the Service. The cost of the purchase, whether it is a one-time payment or a subscription payment, will be provided on the relevant checkout screen.

1.2 Payment Methods: Payment methods available for your purchase will be listed on the payment page during checkout. These methods may vary depending on your country or region. Please note that we utilize third-party payment processors to process payments securely, and we do not store or collect your payment details ourselves.

2. 30 Days Get Results Guarantee

We are committed to helping you achieve your wellness goals. If you do not see or feel results after following the program for 30 days, we offer an extended subscription guarantee instead of a refund. The details of this guarantee are as follows:

2.1 Eligibility for the Guarantee:
To qualify for the 30 Days Get Results Guarantee, you must meet the following conditions:

- Adherence to the Program: You must follow the personalized workout plan and recommendations provided by the Service for at least 21 consecutive days within the first 30 days of your subscription.

- Proof of Adherence: You must provide the following:

- Screenshots or screen recordings showing your workout history, demonstrating that you have completed at least 4 workouts per week on different days.

- A "before" and "after" photo taken at the start and end of the 30-day period.

- Contact Us: You must contact us within 30 calendar days from the date of purchase to request the guarantee.

2.2 Guarantee Process:
If you meet the eligibility criteria and do not see or feel results:

1. First Extension: We will provide you with an additional 30 days of premium subscription at no cost.

2. Second Extension: If, after the first 30-day extension, you still do not see or feel results and can provide proof of adherence for the extended period, we will grant you an additional 30 days of premium subscription (totaling 60 days of free premium access).

2.3 Exclusions:

- The guarantee does not apply if you fail to provide the required proof of adherence or do not follow the program recommendations as outlined.

- The guarantee is limited to subscription extensions and does not include monetary refunds.

3. General Refund Policy

3.1 Final Purchase: All purchases are final and non-refundable, except in the following cases:

- Incorrect Product Sent: If you receive a different product than what you ordered on the Website, we will replace the product at no additional cost to you.

- Technical Issues: If you encounter technical issues, please note that the app is available in a free version, allowing you to assess its compatibility with your device before making a purchase. Refunds will not be issued for technical issues after purchase.

3.2 Cancellation Fee: In the event that you are eligible for a refund (e.g., due to an incorrect product), we reserve the right to charge a fee to cover administrative or other expenses incurred, to the extent permitted by law.

4. Contact Information

If you wish to request the guarantee or have any further questions regarding this policy, please contact our customer service team at [email protected].

5. Additional Notes

This Guarantee and Refund Policy is intended as a general guideline for your convenience and does not constitute a legally binding agreement. The terms and conditions stated herein may be subject to applicable laws and regulations governing consumer rights in your jurisdiction. In the event of any conflict between this policy and applicable laws, the latter will prevail.